Get In Touch
Who to contact for what — and the one thing not to send us.
Please do not send us medical details
We are not your healthcare provider and cannot advise on a symptom, a dose or an interaction. Keep medical history, prescriptions and anything clinical out of a message to us — that conversation belongs with the prescribing physician or your own doctor.
Orders, billing and delivery
Anything to do with an existing order — tracking, a card charge, a cancellation, a refund, a parcel that has not turned up — is handled by the merchant's customer service team, who can see your account. We cannot.
| Reason | Where to go |
|---|---|
| Order status or tracking | [email protected] |
| Billing or cancellation | 855-927-0390 |
| A clinical question | The prescribing physician, through the platform |
| Something about this website | The form below |
About this website
A factual error, a broken page, a privacy request, an editorial question or a partnership enquiry. Use the form and we will come back to you.
Postal address
15251 Pipeline Lane, Huntington Beach, CA 92649-1135
Where prescriptions can be written
Currently AL, AK, AZ, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI and WY. Eligibility is confirmed at checkout and the list changes as licensing changes.
In an emergency
Do not use this form. Chest pain, a sudden change in vision or hearing, or an erection lasting beyond four hours all need immediate medical attention — call 911 or go to the nearest emergency department.
Ready when you are
Five minutes on the form, then a physician decides.
Safety information
Take only the dose you were prescribed and never more than one in 24 hours. HardRx is not suitable alongside nitrate medicine or with several heart conditions. Side effects are usually mild — headache, flushing, a blocked nose, feeling light-headed. Nothing here is medical advice; read the full safety page before you order.
Your next step
Get Started Today
Fill in the health form, get a free review from a licensed doctor, and have it posted within 24 hours in a box that says nothing.
